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| Customer Service Officer - Customer Relations |
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AXA China Region is a member of the global AXA Group, a worldwide leader in financial protection and wealth management.
AXA has a history dating back to the early 19th century and commenced business in Hong Kong in 1986.
AXA secures the future of 50 million people around the world and one million people in Hong Kong and Macau trust AXA China Region to protect their families.
You will be responsible for delivery quality customer service, providing professional advice to life insurance policyholders and follow up procedure for customer retention. Working at the service centre, you will contact our clients via telephone or serve walk-in clients. No outdoor client visiting is required.
Requirements:
- F.7 or above. Pass in HQAS Paper 1, 3 & 5
- At least 2 years' life insurance selling experience with good sales skills training is a MUST. Experience from sizeable life insurance companies preferred
- Experience in telemarketing for insurance and financial products is an advantage
- Excellent customer service skills and effective communication skills
- Positive, self-motivated, result-oriented and like challenges
Please apply with full resume, quoting reference number on the envelope and letter, together with current and expected salary, by fax to 2519 7044.
Alternaively, mail your resume to:
Human Resources Department
AXA China Region Insurance Company Limited
19/F, AXA Centre, 151 Gloucester Road, Wanchai, Hong Kong
or e-mail: human.resources@axa-chinaregion.com
Applications received may be circulated within the AXA Group to be considered for other apportunities. Information provided will be used for the purpose of selection and only shortlisted candidates will be contacted. All applications will be destroyed after 12 months. |  |
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