Sun Life Financial 永明金融
Sun Life Financial (Hong Kong) Limited is a member of the Sun Life Financial group of companies. Sun Life Financial is a leading international financial services organization providing a diverse range of wealth accumulation and potection products and services to individuals and corporate customers. Tracing its roots back to 1865, Sun Life Financial and its partners today have operations in key markets worldwide, including Canada, the United States, the United Kingdom, Hong Kong, the Philippines, Japan, Indonesia, India, China and Bermuda. We would like to invite you to join this growing company for the following positions:
Reporting to Senior Manager, Project Management & Customer Service, the incumbent is responsible to manage the customer service center to serve customers and distributor's enquiry and service requests. Handle customer complaints from all channels, including carrying out investigation and liaise with all related parties and perform business retention. He / She will also responsible to organize special projects and develop program for the customer service function enhancement.
Requirements:
- Degree holder in Business Administration or related discipline
- At least 3 years customer service experience in a management capacity in the insurance industry
- Customer focused and quality management oriented
- Demonstrate effective communication and strong interpersonal skills
- Highly independently with strong sense of urgency
We offer 5-day work, competitive salary, MPF, group life and group medical insurance to the right candidate. Interested parties please send full resume and expected salary to Human Resources Department by e-mail to hk_recruit@sunlife.com or by mail at 8/F Sun Life Financial Tower, 68 Yee Wo Street, Causeway Bay, Hong Kong.
P.S. Application forms and resume will be kept for a period of 6 months after completion of the selection process. (All information will be held in strict confidence and only used for the purpose of selection.) |
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