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| CARD CUSTOMER SERVICE REPRESENTATIVE |
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Company:Citic Ka Wah Bank
CARD CUSTOMER SERVICE REPRESENTATIVE
Responsibilities
Handle in / outbound sales and servicing calls.
Ensure incoming calls can be attended within service level.
Perform problem solving & resolve customer complaints.
Requirements
Post-secondary / University graduates (fresh grad. will also be considered).
1-2 years relevant experience in Customer Service, preferable in Credit Card Industry.
Candidates with secondary academic qualification but possess solid experience at Credit Card customer service will also be considered.
Require to attend duty according to shift roaster.
If you think you can meet the challenge, please apply with full resume quoting the reference to the Human Resources Department, 20/F., Ka Wah Bank Centre, 232 Des Voeux Road Central, HK. You may also choose to fax to 2581 9772 or send via email here .
Personal data collected will be used for recruitment related purposes only. Applications will be processed either by our in-house recruitment team or our appointed recruitment consultants. Applicants not invited for interview within 6 weeks from the date of this posting may consider their applications unsuccessful and these applications will be destroyed after 3 months.
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