Company:Bank of America (Asia) Ltd.
Job Desc:
You will be responsible for soliciting new business through cross-selling, performing account services and transactions, answering products inquiries, handling complaints and solving problems for customers, conducting timely follow up and investigation on inquiries, and performing administrative duties.
To qualify for the position, you must be a post-secondary graduate with 3 years' phone banking or customer service experience. You must be courteous, pleasant, and meticulous with strong analytical and problem solving skills, sales and service oriented, be able to work independently and be prepared to work on staggered hours. Qualification of IIQAS is a must. Sound knowledge of Consumer Banking products and PC applications, good command of spoken and written English and Chinese are necessary.
If you are confident in meeting the challenge and working with a world-class financial institution, you will be rewarded with competitive salary and benefits, plus excellent career prospects. Please apply with your employment history, expected salary and contact telephone number by fax 2597 2919 or mail to The Personnel Manager, Bank of America (Asia) Ltd., 10th Floor, Devon House, 979 King's Road, Quarry Bay, Hong Kong.
All applications received will be used exclusively for employment purpose only. Applicants who are not contacted within one month should consider their applications filed for future reference within the Bank of America Group Companies. |
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